Retailers Love The Retail Success Summit

June 16 & 17, 2026, Grand Rapids, MI
Come find out why retailers from all over the world come to the Retail Success Summit year after year to empower their businesses.

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40+

INDUSTRIES

50

STATES

10+

COUNTRIES

Who Attends

Retailers Of All Sizes & Industries

You’ll find a diverse range of business sizes, from single stores to multi-store chains. Every size is celebrated – whether you’re a team of one or 100, our speakers present ideas that will work in your size company.

Learn For Retail Success

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IDEAS

Get great information to improve EVERY area of your business – from finance to social media, staff training to store ops – and more! You’ll get both high-level concepts and proven tactical techniques to help you succeed. Learn from some of the best minds in the retail industry, including Bob & Susan Negen, plus a phenomenal lineup of other experts.

INSPIRATION

Get great information to improve EVERY area of your business – from finance to social media, staff training to store ops – and more! You’ll get both high-level concepts and proven tactical techniques to help you succeed. Learn from some of the best minds in the retail industry, including Bob & Susan Negen, plus a phenomenal lineup of other experts.

EASY

Get great information to improve EVERY area of your business – from finance to social media, staff training to store ops – and more! You’ll get both high-level concepts and proven tactical techniques to help you succeed. Learn from some of the best minds in the retail industry, including Bob & Susan Negen, plus a phenomenal lineup of other experts.

AFFORDABLE

Get great information to improve EVERY area of your business – from finance to social media, staff training to store ops – and more! You’ll get both high-level concepts and proven tactical techniques to help you succeed. Learn from some of the best minds in the retail industry, including Bob & Susan Negen, plus a phenomenal lineup of other experts.

Join Us

Something For Every Retailer!

Connect with a spectrum of businesses, from brand-new startups to seasoned, multi-generational retailers who have stood the test of time. The oldest business attending the Summit (that we know of) was founded in 1880! You’re never too old or too young to get great ideas and inspiration to grow your business.

Immerse yourself in a melting pot of industries, from boutiques to bike shops, antiques to automotive, and beyond—there’s something for everyone. With over 40 industries represented, you’re guaranteed to find like-minded retail professionals in your niche, ready to network and collaborate.

Unlike some trade shows or conferences that focus only on a specific industry or a specific topic, the Retail Success Summit is all about learning from every industry and delivering the information in every part of your business that you need to succeed.

Register

Hear From Retailers

Retail Success Summit is for action-takers and innovators in retail… people who want to take control of their independent retail business, and multiply their storefronts, profitability, and customer-base, without exhausting their energy, personal life, and support structures.

It’s for those who are ready to invest in themselves, learn new skills, and prepare for the opportunities that are coming next. Get ready to increase your INDIE INFLUENCE!

“I attended my first Retail Success Summit in 2019, traveling all the way from the UK (England) – it’s the best investment I could have ever made in my business! Not only did I pick up lots of great advice and ideas that have paid back my expenses many times over, I have also made some great, great friends!”

Mark Turnbull
Turnbull’s Northumbrian Food
Alnwick, UK

“I had my bi-monthly ‘all staff meeting’ yesterday. I came home from the Summit with so much information and a long Action List. Now I can check off all items from my list, and I feel like I’m on top of my business again! Thanks Susan, Bob, WhizBang! team, and all the great presenters!”

Sherree Rothstein
The Clothes Gallery
Crystal Lake, IL

“We saved over $30,000 a year just on one part of our business after attending the Summit. It motivates you, makes you stop and think, and opens your eyes to so many things you can make better in your business.”

Nancy Guinn
Dog Krazy
Richmond, VA

“So happy to be here! Even after 30 years in retail I’m learning things I never knew!”

Heidi Hardman
Polka Dots at Winter Garden
Oakland, FL

“We need to find something great to go here because this is another great testimonial from a spectacular retailers that wants to go to the Summit”

Summit Attendee
WhizBang! Retail Training
Spring Lake, MI

“It’s great to to meet new people and, make those store friends, and it’s a reminder that you’re not the only one in the in the boat when things are going wrong or you need a little support, encouragement, or new ideas for things to to to do in your store, the Retail Success Summit is the place to come to get those ideas, get that encouragement, and find that motivation that you need to take your business to the next level.”

Darin Sehnert, Chef Darin’s Table, Savannah, GA