ON SALE THROUGH FRIDAY, JULY 24 AT MIDNIGHT

Missed The Room? Own The Replays.

Couldn’t make it to Grand Rapids this year? Now you don’t have to miss out. The full 2026 Retail Success Summit is yours to watch and put into action, anytime you want.

ON SALE NOW

THE 2026 RETAIL SUCCESS SUMMIT

Sale Ends Soon, Get Your Replays Today!

Every Session. Every Strategy. Yours On Demand.

For two unforgettable days this June, hundreds of independent store owners, managers, and retail experts went ALL IN in Grand Rapids. You couldn’t be there this year, but you don’t have to miss out. The Summit Replays put the full Summit experience in your hands — on your schedule, at your pace, as many times as you need.

  • Watch every session on demand, from anywhere.
  • Get the strategies, tools, and techniques that packed the room.
  • Share the training with your whole team so everyone goes ALL IN.
  • Learn at your own pace — pause, rewind, and take action.
  • Always a click away on the Brilliance Retail Training Platform.

The Summit Replays are hosted on the Brilliance Retail Training Platform — your all-access home for retail training.

ON SALE NOW

Here’s Everything You’ll Get…

All the on-demand sessions from the 2026 Retail Success Summit — more than 13 hours of ideas and strategies to watch and learn from — anytime, as many times as you like.

Main Stage Sessions

ALL IN On Independent Retail

Bob Negen  •  15 min

The New AI Playbook for Brick & Mortar Retail

Bob & Susan Negen  •  49 min

Risk, Reinvention, and Retail Legacy

Dane Cohen  •  40 min

Unforgettable: Crafting Extraordinary Customer Experiences

Bob & Susan Negen  •  56 min

Show Me the Money: 61 Ways to Grow Your Business

Bob & Susan Negen  •  80 min

The Power of Visibility: How Social Media Is Rewriting Retail

Crystal Vilkaitis & Patricia Norins  •  34 min

Made For This! Leading with Clarity, Competence & Confidence

Bob & Susan Negen  •  14 min

What’s Working Now?

Retailer Award Panel  •  50 min

Power Promotions

Retailer Award Panel  •  71 min

Breakout Sessions

Selling on Shopify with Strategic Storytelling

Simon Trafford  •  61 min

Balancing AI: Activate Your Human Advantage

Susan Negen  •  57 min

The Open-to-Buy You Know Is Dead

Dane Cohen  •  65 min

Why Your Brand Is Your Only Unfair Advantage

Julie Rotuno  •  53 min

Cash Is King, Here’s Your Crown!

Dan Jablons  •  44 min

All In On Partnership Marketing

Bob Negen  •  60 min

Rapid Fire Retail Q&A

Rapid Fire Retail Q&A — Session 1

Bob & Susan Negen  •  7 min

Rapid Fire Retail Q&A — Session 2

Bob & Susan Negen  •  56 min

Retailers Don’t Hold Back About The Summit

Here’s what retailers have said about the Summit experience over the past 19 years…

We saved over $30,000 a year just on one part of our business after attending the Summit. It motivates you, makes you stop and think, and opens your eyes to so many things you can make better in your business.
Nancy Guinn

I attended my first Retail Success Summit in 2019, traveling all the way from the UK — it’s the best investment I could have ever made in my business! Not only did I pick up lots of great advice and ideas that have paid back my expenses many times over, I have also made some great, great friends!
Mark Turnbull

This will be my 4th Retail Success Summit. Each year I get so many ideas to implement, I make tons of new connections, and I get psyched about my business!
Summer Allen

One small idea from the last summit I attended more than paid for the whole trip (and then some). If you’re on the fence, clear your schedule and make the time.
Matt McDermott

I want to thank Susan and Bob for an absolutely amazing event filled with invaluable information as well as inspiration! I am now motivated to take my customer service, social media marketing, and staff training to a new level!
Nancy Boudreau

Your 30-Day Happiness Guarantee

It’s simple. If you’re not happy with a course that you’ve purchased, we’re not happy. Let us know within 30 days that you’ve decided not to use the training and we’ll give you all your money back.

Go ALL IN On The Replays

THE 2026 SUMMIT REPLAYS

LIMITED-TIME LAUNCH PRICE
$249
  • Every session from the 2026 Retail Success Summit
  • Watch on demand, as many times as you like
  • Bring your whole team — add extra seats for just $20 each
  • Backed by the 30-Day Happiness Guarantee
Get The Replays

On sale for $249 through Friday, July 24 at midnight. Questions or prefer to order by phone? Call 800.842.1660 — the WhizBang! Team would love to help.