Learn From The Best Speakers In Independent Retail

June 16 & 17, 2026 – Grand Rapids, MI

The Retail Success Summit brings together bold thinkers, proven leaders, and retail innovators who challenge assumptions, sharpen strategy, and spark momentum. These are the voices that will help you see your business differently and move forward with clarity and confidence.

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Go ALL IN With The Summit Speakers

Our featured speakers bring powerful perspectives and real-world experience to the Summit stage. They understand the complexities of independent retail. Expect practical insights, honest conversations, and ideas that stretch your thinking and strengthen your execution. You won’t just leave inspired, you’ll leave equipped.

More information on all of the 2026 Summit Speakers is coming soon!

 

Meet Your hosts

Independent Retail Experts, Bob and Susan Negen

Bob and Susan have a combined forty years of retail store experience – Bob as the owner of the Mackinaw Kite Co., a chain of kite and toy stores, and Susan as an executive at retail giants Bloomingdale’s, Macy’s, and Lord & Taylor. In 1999 they founded WhizBang! Retail Training and for the last 27 years they have been helping indie retailers run super-successful stores.

In those 27 years, Bob and Susan have worked with hundreds of thousands of retailers, presented at trade shows and conferences all over North America, created numerous courses for retail owners, managers, and employees, and written a best-selling book on retail marketing.

Together they have a knockout one-two punch of sophisticated “big business” skills and street-smart small business experience!

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Bob and Susan Negen On Stage at the Retail Success Summit

“This is my first visit to the Retail Success Summit, and we’re not even through the second day, and I have a notebook full of things I can do to make my business better. I just could not recommend it highly enough. Do you and your business a favor and come to the next Retail Success Summit.”

~ Donovan Bankhead, Springfield Music, Springfield, MO

Early Bird Pricing Ends On March 31st, 2026

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