Meet The Team Behind The Summit
The Retail Success Summit is powered by experienced retail experts who believe in the potential of independent retailers. Our team is here to help you every step of the way. From registration to hotels to building the best Summit experience possible. We can’t wait to welcome you.
Look For The Orange Shirts!
Our dedicated team at the Retail Success Summit will be right there with you, ready to jump in and assist with anything you need—whether it’s ticket questions, hotel tips, session details, or just a quick chat to help make your experience even better. We’re all passionate about supporting independent retailers like you, so don’t hesitate to flag us down – we’ve got your back every step of the way!
Aubrey Tell
Belinda Clark-Reid
Court Tell
Nate Beighley
Indy Anna Huggett
Marilynn Smith
Kim Curie
Meet Your hosts
Independent Retail Experts, Bob and Susan Negen
Bob and Susan have a combined forty years of retail store experience – Bob as the owner of the Mackinaw Kite Co., a chain of kite and toy stores, and Susan as an executive at retail giants Bloomingdale’s, Macy’s, and Lord & Taylor. In 1999 they founded WhizBang! Retail Training and for the last 27 years they have been helping indie retailers run super-successful stores.
In those 27 years, Bob and Susan have worked with hundreds of thousands of retailers, presented at trade shows and conferences all over North America, created numerous courses for retail owners, managers, and employees, and written a best-selling book on retail marketing.
Together they have a knockout one-two punch of sophisticated “big business” skills and street-smart small business experience!
“The biggest problem that brought me to the Retail Success Summit was store management and operations. As we’re expanding our team and expanding our locations, I wanted to make sure we open our second location more efficiently with procedures and processes in place. It’s definitely worth the investment to get it right the first time.“
Sheila Fluker, The Balloon Squad, Columbia, SC
Early Bird Pricing Ends On March 31st, 2026
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)