Contact Us
We are here to help! Whether you have questions about tickets, hotels, or what you’ll experience at the Retail Success Summit, our team is standing by to answer your questions and ensure that you have the best possible Summit experience.
get in touch
Call our offices Monday – Friday, 9AM – 5PM ET – 800.842.1660. If we can’t answer your call, don’t worry, we promise to get back to you as soon as we possibly can.
You can also send an email to info@whizbangtraining.com and a customer service team member will get in touch. You can also fill out the form below to send a message directly to our customer service team. We can’t wait to hear from you!
FAQ
Just in case you were wondering… here are answers to the most common questions retailers ask about the Retail Success Summit. If your answer isn’t here, just give us a call – 800-842-1660 or send us a message.
Should I bring my manager or any of my team members?
Absolutely. The Retail Success Summit is primarily geared toward owners and managers, but any key employees who help you run your business will learn valuable, actionable skills and information.
Because we believe it’s important to have as many of your key players learning right alongside you as possible, we’ve made the registration fee for additional people from your company a smokin’ hot deal at just $297. You should easily get 20X, 50X, 100X return on that investment.
Who else will be at the Summit?
Ahhhh… you’ve just hit on one reason the Retail Success Summit is so powerful. You’ll be surrounded by hundreds and hundreds of incredible independent retailers, from all kinds of industries, from all over North America (and beyond), with different sized businesses, and different levels of experience. If you’re an independent retailer, you’ll fit right in!
The diversity of ideas, passion, and strengths gives you a rare opportunity to meet and learn from business owners who are like you – and those who are different. A chance to learn things you might not otherwise be exposed to. Your biggest takeaway may come from an unexpected conversation or a surprising source. It’s exhilarating!
Can I get the info from ALL the breakouts? I can’t be in two places at one time.
It’s true, one person can’t attend all the breakouts live (which is one reason we make the second person from your company so affordable), but we record every single session at the Summit both on the main stage and in the breakouts. All attendees get these recordings included as part of their registration.
You won’t miss a thing!
Is the Summit only for new-to-retail business owners?
Nope, retailers of all experience levels will learn great information to grow their businesses.
If you’re brand new, this event will slingshot you into success and take years off your learning curve. If you’re an experienced retail veteran, the Summit will stoke your enthusiasm and send you home with tons of new money-making ideas, new ways of thinking, and new retail friends.
What if I can’t make the Summit or I don’t think it was worth it? Is there a refund policy?
If you’re not happy, we’re not happy. Period.
We would NEVER do an “all sales final,” stick-you-with-something-you-can’t-use, policy. If something comes up, your life changes and you can’t make the Summit, just let us know. We’ll refund your money.
But we’ll go one further and offer a “100% Better-Than-Money-Back-Guarantee.” If, at the end of the first day of the Retail Success Summit, you don’t think you’re getting the ideas, strategies, tools, and techniques that (put into action) would give you a 10X return on your investment, simply turn your notebook in to our team and ask for your money back. You’ll get a 100% refund of your registration fees… PLUS $500.
Are we crazy? No. We make this guarantee because, quite simply, we are absolutely confident in the incredible value of the Retail Success Summit. No other event gives a guarantee like this, but then again, no other event is like the Retail Success Summit!
“The biggest problem that brought me to the Retail Success Summit was store management and operations. As we’re expanding our team and expanding our locations, I wanted to make sure we open our second location more efficiently with procedures and processes in place. It’s definitely worth the investment to get it right the first time.“
Sheila Fluker, The Balloon Squad, Columbia, SC
Early Bird Pricing Ends On March 31st, 2026
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