Customer Service: A Love Story
A Conversation with Ari Weinzweig, Co-Founder, Zingerman’s Community of Businesses
Great customer service isn’t just about transactions – it’s about relationships. In this special conversation, Ari Weinzweig, co-founder of Zingerman’s, will join Bob and Susan for a heart-to-heart discussion on how they built thriving businesses by turning customer service into a true love story.
At Zingerman’s, Ari realized early on that in order to deliver an exceptional customer service experience, day in and day out, they’d need to focus on more than “just” customer service. He will share the key elements that contribute to a culture of great service at Zingerman’s. Join us to equip yourself with tools and techniques for improving customer service and go back to your business with plenty of resources to adapt and put to use right away.
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