“Why Don’t They Just Get It?” (And How to Fix That)

Bob & Susan Negen

If you’ve ever found yourself frustrated with your team, wondering “Why don’t they just get it?” you’re not alone. The truth is, most team issues come down to this: unclear expectations and inconsistent training. Learn how to fix that by creating a simple, repeatable system for teaching your team exactly what “great” looks like. Whether you’re onboarding a new hire or coaching a seasoned employee, you’ll build competence, accountability, and confidence into every role. No more guessing, repeating, or micromanaging – just a team that gets it.